Demo — fictional data. Changes don't persist; clicks open dialogs but don't save.
See the real productTodo
What your VAs would be working on right now. Auto-generated from flagged orders + open claims.
TKT-12047HighIn progressopened 7d ago
Investigate Dell over-receive (4-pack on 1-unit order)
Order 901100110009 · Tracking 612345601009
BG receipt shows qty 4, order placed for qty 1. Could be (a) shipper consolidated 4 buyer orders under one tracking, or (b) BG warehouse mis-scanned. Pending BG response.
TKT-12044HighIn progressopened 6d ago
Resolve Starlink claim CLM-2026-00184
Order 901100110012 · Tracking 612345601012
Claim opened with BG, currently in dispute. Following up daily.
TKT-12046MedOpenopened 5d ago
Chase BG on missing scan for TCL 40"
Order 901100110008 · Tracking 612345601008
FedEx delivered 6 days ago. BG hasn't scanned. Below the 7-day claim threshold, monitor; open claim if no scan by tomorrow.
TKT-12045MedWaitingopened 5d ago
Stuck-at-label iPad — open ticket with Best Buy?
Order 901100110007 · Tracking 612345601007
Best Buy printed label 8 days ago, FedEx never picked up. Customer service ticket #BB-7720441 opened — awaiting response.
TKT-12043LowOpenopened 4d ago
Review iPad Pink — re-shipper address flag
Order 901100110013 · Tracking 612345601013
Buyer profile shipped to a known re-shipper address. Confirm with buyer before next round of orders.
TKT-12042LowResolvedopened 6d ago
Confirm payment-change for HP OmniBook ($849 → $799)
Order 901100110011 · Tracking 612345601011
BG account manager confirmed promo adjustment applied retroactively. Cleared.