Demo — fictional data. Changes don't persist; clicks open dialogs but don't save.

Order Reconciliation

Reconcile orders by order number. Manual statuses override automatic flags so VAs can claim work in flight.

Investigating2
Needs Review2
Cleared1
Automatic12

Investigating

2
901100110009InvestigatingOver-receive
Dell - 15.6" 2K Touchscreen Laptop - i5-1334U - 8GB - 512GB SSD - Carbon Black
SKU 9001340 · qty 1 · ordered May 15, 2026 (14d ago) · order $349.99 · BG paid $1,259.96
BG warehouse processed 4 units against a 1-unit order. Confirming whether shipper consolidated 4 separate orders under one tracking or BG mis-scanned. Receipt total $1,399.96 vs ordered $349.99.
612345601009·FedEx·delivered 9d ago·BG scan 8d ago ($1,399.96)
901100110012InvestigatingDelivered, no BG scan
STARLINK - Standard 4 X AX Tri Band Wi-Fi System - White
SKU 9001601 · qty 1 · ordered May 11, 2026 (18d ago) · order $339.99
FedEx confirmed delivery 9 days ago, BG warehouse never scanned. Claim opened 3 days ago, currently in dispute with BG ops.
612345601012·FedEx·delivered 12d ago

Needs Review

2
901100110010Needs ReviewUnder-paid
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Silver
SKU 9001234 · qty 1 · ordered May 12, 2026 (17d ago) · order $529.99 · BG paid $449.99
BG paid out $479.99 against $529.99 order total — short $50. No claim filed yet; monitor next payment cycle.
612345601010·FedEx·delivered 12d ago·BG scan 11d ago ($479.99)
901100110013Needs ReviewManual review
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Pink
SKU 9001236 · qty 1 · ordered May 17, 2026 (12d ago) · order $529.99 · BG paid $499.99
Shipping label routed via re-shipper address — verify legitimacy before next round of orders to this profile.
612345601013·FedEx·delivered 7d ago·BG scan 6d ago ($529.99)

Cleared

1
901100110011ClearedPayment changed
HP - OmniBook X Flip 2-in-1 Copilot+ PC - 14" - 16GB - 1TB SSD
SKU 9001401 · qty 1 · ordered May 10, 2026 (19d ago) · order $849.99 · BG paid $769.99
BG dropped payout from $849.99 to $799.99 four days after first payment. Confirmed with BG account manager — promo adjustment retroactively applied. Cleared.
612345601011·FedEx·delivered 14d ago·BG scan 13d ago ($849.99)

Automatic (no manual review)

12
901100110001
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Silver
SKU 9001234 · qty 1 · ordered May 4, 2026 (25d ago) · order $529.99 · BG paid $499.99
612345601001·FedEx·delivered 20d ago·BG scan 19d ago ($529.99)
901100110002
Pioneer - 50" Class LED 4K UHD Smart Roku TV
SKU 9001509 · qty 1 · ordered May 6, 2026 (23d ago) · order $169.99 · BG paid $154.99
612345601002·FedEx·delivered 18d ago·BG scan 17d ago ($169.99)
901100110003
TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV (2025)
SKU 9001501 · qty 2 · ordered May 7, 2026 (22d ago) · order $319.98 · BG paid $289.98
612345601003·FedEx·delivered 17d ago·BG scan 16d ago ($319.98)
901100110004
HP - 14" Laptop - Intel N150 - 4GB - 128GB UFS - Pale Rose Gold
SKU 9001408 · qty 1 · ordered May 8, 2026 (21d ago) · order $149.99 · BG paid $134.99
612345601004·OnTrac·delivered 16d ago·BG scan 15d ago ($149.99)
901100110005
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Blue
SKU 9001235 · qty 1 · ordered May 9, 2026 (20d ago) · order $529.99 · BG paid $499.99
612345601005·FedEx·delivered 15d ago·BG scan 14d ago ($529.99)
901100110006
Toshiba - 32" Class V35 Series LED HD 720p Smart Fire TV (2025)
SKU 9001505 · qty 1 · ordered May 11, 2026 (18d ago) · order $79.99 · BG paid $69.99
612345601006·FedEx·delivered 13d ago·BG scan 12d ago ($79.99)
901100110007Stuck at label
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Silver
SKU 9001234 · qty 1 · ordered May 16, 2026 (13d ago) · order $529.99
612345601007·FedEx·Shipment information sent to FedEx
901100110008Delivered, no BG scan
TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV (2025)
SKU 9001501 · qty 1 · ordered May 13, 2026 (16d ago) · order $159.99
612345601008·FedEx·delivered 9d ago
901100110014
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Blue
SKU 9001235 · qty 1 · ordered May 18, 2026 (11d ago) · order $529.99 · BG paid $499.99
ONT00214014·OnTrac·delivered 6d ago·BG scan 5d ago ($529.99)
901100110015In transit
HP - OmniBook X Flip 2-in-1 Copilot+ PC - 14" - 16GB - 1TB SSD
SKU 9001401 · qty 1 · ordered May 22, 2026 (7d ago) · order $849.99
612345601015·FedEx·On the way
901100110016Carrier exception
Toshiba - 32" Class V35 Series LED HD 720p Smart Fire TV (2025)
SKU 9001505 · qty 1 · ordered May 19, 2026 (10d ago) · order $79.99
612345601016·FedEx·Delivery exception
901100110017Partial reconciliation
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Blue
SKU 9001235 · qty 2 · ordered May 20, 2026 (9d ago) · order $1,059.98 · BG paid $499.99
612345601017·FedEx·delivered 4d ago·BG scan 4d ago ($529.99)
612345601018·FedEx·On the way