Demo — fictional data. Changes don't persist; clicks open dialogs but don't save.

BG Receipts Missing Tracking

Shipments where carrier confirms delivery but BG warehouse hasn't scanned, plus shipments stuck before reaching BG.

Delivered, no BG scan (2)

— file a claim if past your SLA window
612345601008FedEx9d since delivery
TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV (2025)
Order 901100110008 · qty 1 · expected $159.99 · delivered May 20, 2026 (9d ago)
612345601012FedEx12d since delivery
STARLINK - Standard 4 X AX Tri Band Wi-Fi System - White
Order 901100110012 · qty 1 · expected $339.99 · delivered May 17, 2026 (12d ago)

Stuck or in transit, no BG scan yet (4)

— monitor; flag if no movement past your threshold
612345601007FedExStuck 11d
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Silver
Order 901100110007 · qty 1 · Shipment information sent to FedEx · shipped 11d ago
612345601015FedEx
HP - OmniBook X Flip 2-in-1 Copilot+ PC - 14" - 16GB - 1TB SSD
Order 901100110015 · qty 1 · On the way · shipped 5d ago
612345601016FedExException
Toshiba - 32" Class V35 Series LED HD 720p Smart Fire TV (2025)
Order 901100110016 · qty 1 · Delivery exception · shipped 8d ago
Damage discovered during transit. FedEx returning to shipper.
612345601018FedEx
Apple - 11-inch iPad A16 chip with Wi-Fi - 128GB - Blue
Order 901100110017 · qty 1 · On the way · shipped 6d ago